Terms of Service

Welcome to our store. These Terms of Service (“Terms”) govern your access to and use of our website and services operated via Shopify. By accessing our website or purchasing products from us, you agree to be bound by these Terms and Conditions.

Please read them carefully before placing an order.

1. General Conditions

This website is operated by [HoshiLab]. Throughout the site, the terms “we”, “us”, and “our” refer to [HoshiLab].

We reserve the right to refuse service to anyone, for any reason, at any time.

We may modify, update, or discontinue any products, services, or features without prior notice.

2. Use of the Website

You must be at least 18 years old, or have permission from a parent or legal guardian, to use this website.

You agree not to use our products or services for any illegal or unauthorised purpose, nor to violate any laws in your jurisdiction.

You must not transmit any viruses, malware, or other malicious code.

3. Product Information

All product descriptions, pricing, and images are subject to change without notice.

We make reasonable efforts to display our products accurately; however, we do not guarantee that colours, textures, or details will appear exactly the same on all devices or screens.

We reserve the right to limit or restrict sales of our products to any person, region, or jurisdiction.

4. Pricing and Payments

All prices are listed in Australian Dollars (AUD), inclusive or exclusive of applicable taxes depending on your location.

Payments are processed securely via Shopify-supported payment gateways.

We reserve the right to correct any pricing errors or inaccuracies in product information at any time.

5. Shipping and Delivery

Shipping fees and estimated delivery times are displayed at checkout and may vary based on your location.

We are not responsible for delays caused by postal services, customs processing, or third-party delivery providers.

6. Returns and Exchanges

Due to hygiene and safety reasons, we do not accept returns or exchanges on press-on nails，rings, earrings, necklaces, or bracelets, unless the item arrives damaged or faulty.

All returned items must be in original condition, unworn, unused, and with all original packaging and tags intact.

For full details, please refer to our Return Policy.

7. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law (ACL).

You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

8. Third-Party Services

Certain services may be provided by third parties, including but not limited to Shopify, payment processors, and shipping carriers.

We are not responsible for any loss, damage, or issues arising from the use of third-party services.

9. Intellectual Property

All content on this website, including images, logos, product names, text, and descriptions, is owned by or licensed to us and may not be copied, reproduced, or used without our prior written consent.

10. Limitation of Liability

To the extent permitted by law, we are not liable for any indirect, incidental, or consequential loss or damage arising from the use of our website, services, or products.