Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website, you agree to the terms of this Privacy Policy.

1. Collection of Personal Information

We collect personal information that is necessary to provide our services and fulfill your orders. This may include:

Your name, email address, and phone number
Shipping and billing addresses
Payment details (processed securely via Shopify)
Order and purchase history
Communications with us (such as customer service enquiries)

We collect this information when you:

Place an order through our store
Subscribe to our newsletter or updates
Contact us via email or contact forms
Browse our website (through cookies or analytics tools)

2. Use of Personal Information

We use your personal information for the following purposes:

To process, fulfill, and deliver your orders
To process payments securely
To respond to enquiries and provide customer support
To improve our website, products, and services
To send marketing or promotional communications (only where you have provided consent)

3. Shopify Hosting and Data Handling

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services to you.

Your data is stored through Shopify’s data storage systems, databases, and general Shopify applications. Shopify stores your data on secure servers protected by firewalls.

Payment information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is retained only for as long as necessary to complete the transaction, unless you choose to save your payment details.

For more information, please refer to Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information.

We may disclose your personal information:

Where required or authorized by law
To third-party service providers who assist us in operating our business (such as payment processors and shipping partners), subject to confidentiality obligations
If you breach our Terms of Service

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies may collect non-personally identifiable information, including:

Browser type and IP address
Pages visited and time spent on the website
Shopping cart activity

You may disable cookies through your browser settings; however, doing so may limit certain features or functionality of the website.

6. Access and Correction

You have the right to request access to, or correction of, the personal information we hold about you.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.